Hybrid Life Benefits Claims Specialist I

Sunlife; Nashville (TN); Ibrido; USD 56.000 - 84.000; Tempo pieno

Descrizione del lavoro

Sun Life U.S. is seeking a Life Benefit Case Manager I to conduct reviews, investigations and liability determinations for Group Life Insurance Claims. The role requires handling more complex cases, with supervision from the Senior Manager.

Hybrid work requires in-office presence at least 2 days per week. You will adjudicate, calculate complex benefit payments and ensure adherence to policy, while supporting continuous improvement and training of teammates.

Competenze

• Minimum 2 years of claims experience preferred.
• High School Diploma or equivalent required.
• Strong analytical, critical thinking, problem solving and decision-making skills.

Mansioni

• Gathers data via telephone and written contact with beneficiaries, employers or administrators to analyze eligibility for Life Benefit.
• Adjudicates claims accurately and fairly per policy and governing regulations.
• Calculates complex benefit payments, including applicable interest, with precision.
• Meets quality, productivity and customer service standards for claim reviews and decisions.

Conoscenze

Claims experience

Analytical thinking

Critical thinking

Problem solving

Decision making

Communication

Team collaboration

MS Word

MS Excel

Email systems

Formazione

High School Diploma or equivalent

Strumenti

MS Word

MS Excel

Email systems

Descrizione del lavoro

Sun Life U.S. is seeking a Life Benefit Case Manager I to conduct reviews, investigations and liability determinations for Group Life Insurance Claims. The role requires handling more complex cases, with supervision from the Senior Manager.

Hybrid work requires in-office presence at least 2 days per week. You will adjudicate, calculate complex benefit payments and ensure adherence to policy, while supporting continuous improvement and training of teammates.