Hybrid Legal Operations Leader | Ironclad CLM Expert

Medallia; McLean (VA); Hybrid; USD 98.000 - 140.000; Vollzeit

Benefits dieser Stelle

Health and wellness benefits

401(k) matching

Salary commensurate with experience

Zusammenfassung

Medallia is seeking a Legal Operations Manager to streamline contract workflows, own Ironclad CLM, and support the global Legal team. You will partner with IT, Finance, Sales and Operations to implement process improvements, manage data, and oversee outside counsel spend across the business.

The role blends hands-on administration with cross‑functional project leadership, including litigation readiness, e-signature governance, and training to enable efficient, scalable legal operations across

Qualifikationen

• 4+ years in Legal Operations or related roles.
• Experience with Ironclad CLM platform.
• Strong cross-functional collaboration and project management.
• Experience with e-discovery or litigation support a plus.

Aufgaben

• Own and maintain CLM workflows and system health in Ironclad.
• Coordinate with IT, Sales, Finance for system updates and integrations.
• Manage litigation support tasks and e-signature governance.
• Track metrics and report on contract cycles and spend.

Kenntnisse

Legal Operations

Cross-Functional Execution

Project Management

Process Improvement

Ausbildung

Bachelor’s Degree

Tools

Ironclad

Salesforce

DocuSign

Jobbeschreibung

Medallia is seeking a Legal Operations Manager to streamline contract workflows, own Ironclad CLM, and support the global Legal team. You will partner with IT, Finance, Sales and Operations to implement process improvements, manage data, and oversee outside counsel spend across the business.

The role blends hands-on administration with cross‑functional project leadership, including litigation readiness, e-signature governance, and training to enable efficient, scalable legal operations across