Hybrid Learning Tech Specialist — Elevate Training

National Grid plc; Melville (NY); Hybrid; USD 91,000 - 106,000; Full time

Job summary

National Grid plc is seeking a Learning Technology Specialist in Melville, NY to maximize the value of learning platforms and digital solutions. The role emphasizes administration, optimization, and continuous improvement of learning technologies, collaborating with Learning, HR, IT and business stakeholders to enhance learner experiences.

The position is hybrid and based in Melville, with opportunities to shape learning technologies across the organization and deliver user-friendly experiences

Qualifications

• Experience administering or supporting Learning Management Systems (LMS) and learning technology platforms.
• Strong technical troubleshooting and problem-solving skills.
• Experience managing system configuration, testing, upgrades and user support.
• Ability to analyze data, identify trends and make recommendations for improvement.

Responsibilities

• Manage and maintain learning technology platforms and systems.
• Provide expert support and guidance to learners, managers and stakeholders.
• Configure and test new functionality, system enhancements and integrations.
• Support the implementation of digital learning solutions and technologies.
• Analyze system performance and learner data to drive improvements.
• Create and maintaining system documentation, processes and user guides.
• Work with vendors and internal teams to resolve technical issues and deliver enhancements.
• Identify opportunities to improve the user experience and increase platform adoption.

Skills

LMS administration

Learning technology

Stakeholder communication

Data analysis

Digital learning solutions

Vendor coordination

Job description

National Grid plc is seeking a Learning Technology Specialist in Melville, NY to maximize the value of learning platforms and digital solutions. The role emphasizes administration, optimization, and continuous improvement of learning technologies, collaborating with Learning, HR, IT and business stakeholders to enhance learner experiences.

The position is hybrid and based in Melville, with opportunities to shape learning technologies across the organization and deliver user-friendly experiences