Hybrid Leader, Learning Content Development & Operations

AICPA; Durham (NC); Hybrid; USD 150,000 - 170,000; Full time

Job summary

AICPA is seeking a Director of Learning Content Development and Content Operations to lead the technical writing, editing, and learning teams. You will drive scalable learning, assessment, and knowledge content, partnering with Learning Product Management to translate portfolio strategy into executable content plans.

You will oversee governance, quality, and delivery across portfolios from our Durham, NC offices.

Qualifications

• 8+ years of experience leading learning design teams.
• Bachelor's degree in business, education or psychology.
• Design thinking experience in learning solutions.

Responsibilities

• Lead the Learning Content Development team with coaching, performance management, capacity planning, prioritization and team development.
• Translate portfolio strategy into executable content development plans with Learning Product Management.
• Oversee development and continuous improvement of learning and assessment content to meet scope, quality, timing, cost and delivery requirements.
• Establish and manage content development standards, editorial practices, technical writing expectations and governance across portfolios.
• Ensure content is accurate, current, learner-ready and aligns with product requirements, credentials and portfolio priorities.
• Collaborate with Learning Product Management, Project Management, SMEs, Technical Publications and other partners to resolve dependencies and risks.
• Promote scalable, AI-enabled workflows and templates to grow content operations and reduce cycle times.
• Champion blended learning experiences that are high quality, personalized and scalable across modalities.

Skills

Learning design

Design thinking

Education

Bachelor's degree in business, education or psychology

Job description

AICPA is seeking a Director of Learning Content Development and Content Operations to lead the technical writing, editing, and learning teams. You will drive scalable learning, assessment, and knowledge content, partnering with Learning Product Management to translate portfolio strategy into executable content plans.

You will oversee governance, quality, and delivery across portfolios from our Durham, NC offices.