Director, Learning Content & Operations

American Institute of Certified Public Accountants; Durham (NC); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid time off

Parental leave

Employee assistance program

Job summary

The Association in Durham, NC seeks a Director of Learning Content Development and Content Operations to lead a team of up to 20 professionals. You will shape learning, assessment, editorial, and knowledge content while guiding agile governance and capacity planning.

Partner with Learning Product Management to translate strategy into executable content plans, manage standards, and ensure content accuracy, learner readiness, and credential pathways.

Qualifications

• Bachelor's degree in business, education or psychology.
• 8+ years of experience leading learning design teams.
• Design thinking experience in learning solutions.

Responsibilities

• Lead the Learning Content Development team including coaching and performance management.
• Translate portfolio strategy into executable content development plans.
• Oversee development and improvement of learning content to meet scope, quality and delivery needs.
• Establish and manage content development standards, editorial practices and governance.
• Ensure content is accurate, learner-ready and aligned with credential paths.

Skills

Leadership

Capacity planning

Coaching

Performance management

Content development

Education

Bachelor's degree in business, education or psychology

Tools

AI-enabled workflows

Job description

The Association in Durham, NC seeks a Director of Learning Content Development and Content Operations to lead a team of up to 20 professionals. You will shape learning, assessment, editorial, and knowledge content while guiding agile governance and capacity planning.

Partner with Learning Product Management to translate strategy into executable content plans, manage standards, and ensure content accuracy, learner readiness, and credential pathways.