Hybrid Lead, Underwriting & Customer Service

Aon Corporation; Fort Wayne (IN); Hybrid; USD 86,500 - 92,000; Full time

Job summary

Aon Corporation in Fort Wayne, IN is seeking a Customer Service Manager for a hybrid role. You will lead a team of underwriters, oversee complex accounts, and collaborate with sales, claims, and product development to grow profitability.

The position requires strong leadership and analytical skills; a P&C license is preferred or must be obtained within 6 months of hire. High School Diploma or College Degree preferred.

Qualifications

• Strong leadership, verbal and written communication, and analytical skills.
• Ability to manage multiple tasks and priorities with attention to detail.

Responsibilities

• Lead, mentor, and develop a team of underwriters with performance reviews and coaching.
• Conduct interviewing/hiring of potential candidates.
• Oversee underwriting of complex/high-value accounts following guidelines and risk criteria.
• Develop and implement underwriting strategies, policies, and procedures aligned with business objectives.
• Monitor portfolio performance, identify trends, and recommend corrective actions to maintain profitability.

Job description

Aon Corporation in Fort Wayne, IN is seeking a Customer Service Manager for a hybrid role. You will lead a team of underwriters, oversee complex accounts, and collaborate with sales, claims, and product development to grow profitability.

The position requires strong leadership and analytical skills; a P&C license is preferred or must be obtained within 6 months of hire. High School Diploma or College Degree preferred.