Hybrid L&D Admin & LMS Specialist

Alsco Uniforms; Salt Lake City (UT); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Learning & Development Administrative Assistant to support the L&D department’s daily operations, ensuring access to training resources and technical support. You will manage LMS requests, troubleshoot issues, and maintain training content and records.

The role involves coordinating course assignments, generating reports, and providing admin support for L&D projects. Hybrid work arrangement and ongoing development opportunities are offered.

Qualifications

• High school diploma or equivalent, associate’s degree preferred.
• Minimum of 3 years of administration experience is preferred.
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
• Ability to think critically, take initiative, and independently identify effective solutions.
• Strong interpersonal skills with a professional, helpful approach and clear, effective communication.
• Ability to prioritize tasks, manage time effectively, and follow through on commitments.
• Flexibility to adapt to change, embrace new challenges, and quickly learn new systems and processes.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and Teams. Experience with LMS platforms, reporting tools, or project management software is a plus.
• Ability to work independently and collaboratively, build positive relationships, and contribute to team goals.

Responsibilities

• Maintain records and department processes, manage the ticket queue for the training department, work with employees to provide platform support.
• Troubleshoot technical issues within platforms.
• Maintain process documentation.
• Maintain a record of all LMS courses and maintain course catalog.
• Log and administer annual and recurring projects in the project management platform.
• Receive and enter new project requests into the project management platform.
• Curate courses, learning pathways, checkpoints and approval workflows.
• Convert approved requests into active projects within the platform.
• Generate and distribute completion and compliance reports across branches.
• Create dashboards for stakeholders to monitor completion in the LMS.
• Update and version courses as needed.
• Schedule training and logistics for on-site training classes.
• Opportunities to join the development team to work on projects.
• Educate and inform employees about resources.
• Other general administration and duties as assigned.

Skills

Organization & Detail

Problem-Solving

Customer Service

Time Management

Adaptability

Technical Proficiency

Collaboration

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office

LMS platforms

Project management software

Teams

Job description

Alsco Uniforms is seeking a Learning & Development Administrative Assistant to support the L&D department’s daily operations, ensuring access to training resources and technical support. You will manage LMS requests, troubleshoot issues, and maintain training content and records.

The role involves coordinating course assignments, generating reports, and providing admin support for L&D projects. Hybrid work arrangement and ongoing development opportunities are offered.