Hybrid Junior Account Manager - Enterprise Accounts Support

B-Stock; Boston (MA); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus and options

Medical, Dental, and Vision

Paid Time Off and 401(k) matching

Continuing education

Team offsites and events

Snacks and beverages

Job summary

B-Stock is seeking a Junior Account Manager to support enterprise mobile and general merchandise seller accounts from our Boston office, with hybrid work 2-3 days weekly. You will help with marketplace setup, reporting, listing and lotting, and buyer communications, coordinating across Product, Operations, and Client Services.

Growth toward greater client ownership is possible as you expand account knowledge.

Qualifications

• 1+ years of experience in account support, operations, customer service, or sales.
• Proficiency with Microsoft Office and Google Workspace applications.
• Strong written and verbal communication skills.
• Effective organization, time management, and prioritization skills.
• Strong attention to detail and commitment to accuracy.
• Ability to manage detailed recurring responsibilities while handling ad hoc tasks.
• Ability to review data and reports and communicate findings clearly.
• Self-motivated, able to work independently and in a team.
• Strong problem-solving and judgment to escalate when needed.
• Willingness to learn new systems and client requirements.

Responsibilities

• Support Account Managers with day-to-day operational and administrative needs.
• Coordinate listing, lotting, and third-party marketplace workflows with internal teams.
• Prepare client recaps, updates, reports, and client-ready materials.
• Review marketplace data to identify issues and communicate findings.
• Assist with buyer communications and dispute-related matters.
• Track requests, deadlines, and action items across teams to resolve issues.
• Develop understanding of each client's business and requirements.
• Execute recurring and one-time projects benefiting clients and internal teams.
• Participate in client communications with potential for greater ownership over time.
• Perform additional duties to support the Account Management team.

Skills

Microsoft Office

Google Workspace

Communication skills

Time management

Detail oriented

Data review

Independent yet collaborative

Problem solving

Tools

Salesforce

Tableau

Metabase

Job description

B-Stock is seeking a Junior Account Manager to support enterprise mobile and general merchandise seller accounts from our Boston office, with hybrid work 2-3 days weekly. You will help with marketplace setup, reporting, listing and lotting, and buyer communications, coordinating across Product, Operations, and Client Services.

Growth toward greater client ownership is possible as you expand account knowledge.