Emerging Enterprise Account Manager (Hybrid Boston)

B-Stock; Boston, Northern (MA, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus and stock options

Medical, Dental, Vision

PTO and 401(k)

Continuing education

Team offsites & events

Snacks & beverages

Job summary

B-Stock in Boston is hiring a Junior Account Manager to support the Strategic Account Management team with operational and administrative tasks for enterprise mobile and general merchandise seller accounts.

You will help with marketplace setup, listing and lotting workflows, client recaps, and cross-functional coordination, starting by supporting Account Managers and potentially growing toward greater ownership. Hybrid work 2-3 days weekly.

Qualifications

• 1+ years of experience in account support, operations, customer service, or sales.
• Proficiency with Microsoft Office and Google Workspace.
• Strong written and verbal communication across internal teams and external contacts.
• Excellent organization and ability to manage deadlines in a fast-paced environment.
• Detail-oriented with ability to handle recurring tasks and ad hoc requests.

Responsibilities

• Support Account Managers with the day-to-day operational and administrative needs of assigned enterprise accounts.
• Coordinate listing, lotting, and third-party marketplace workflows — including warehouse setup — ensuring data is complete and accurate.
• Prepare client recaps, account updates, ad hoc reports, and other client-ready materials.
• Review marketplace data and reporting to identify issues, patterns, and basic trends, and communicate findings clearly.
• Assist with buyer communications and dispute-related matters in partnership with Client Services/Mediation.
• Track client requests, internal action items, deadlines, and follow-ups across teams to resolve issues.
• Develop understanding of each client’s business, marketplace, inventory, and operational requirements.
• Execute projects that benefit clients, buyers, and internal stakeholders.
• Participate in client communications with potential for greater client-facing responsibility over time.

Skills

Account support

Operations

Customer service

Sales

Time management

Tools

Salesforce

Tableau

Metabase

Job description

B-Stock in Boston is hiring a Junior Account Manager to support the Strategic Account Management team with operational and administrative tasks for enterprise mobile and general merchandise seller accounts.

You will help with marketplace setup, listing and lotting workflows, client recaps, and cross-functional coordination, starting by supporting Account Managers and potentially growing toward greater ownership. Hybrid work 2-3 days weekly.