Hybrid IT & Web Support Technician

Thunder Tech Inc.; Cleveland (OH); Híbrido; USD 48.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Health coverage

Professional growth opportunities

Descripción de la vacante

Thunder Tech Inc. in the Cleveland area seeks a Digital Support Technician I to maintain the agency’s infrastructure, websites and applications, blending IT support with web development to enhance digital experiences.

You’ll collaborate with the Development, Client Services and SysOps teams and report to the Senior Director of Development, supporting internal systems and client sites with a hands-on, cross‑functional approach.

Formación

• 2–3 years of technical support experience assisting users with IT-related issues.
• 2–3 years of professional web development experience using modern frameworks and tools.

Responsabilidades

• Assist in the administration, configuration and maintenance of servers, networks and cloud infrastructure.
• Provide technical support to internal teams, resolving IT-related issues and requests.
• Work with Development and Client Services to support client websites and add features.
• Create and maintain documentation for IT processes and troubleshooting.

Conocimientos

2–3 years of experience in technical

2–3 years of professional web dev

Strong problem-solving

Attention to detail

Effective communication

Collaborative mindset

Herramientas

.NET 4.0+

C#

PHP

GIT

Visual Studio

MS SQL Server

NetBeans

HTML/CSS/JS

Kentico

Sitecore

WordPress

Umbraco

Drupal

Descripción del empleo

Thunder Tech Inc. in the Cleveland area seeks a Digital Support Technician I to maintain the agency’s infrastructure, websites and applications, blending IT support with web development to enhance digital experiences.

You’ll collaborate with the Development, Client Services and SysOps teams and report to the Senior Director of Development, supporting internal systems and client sites with a hands-on, cross‑functional approach.