Hybrid IT Technician: Path to Engineer & Client Impact
Proactive
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Benefits offered by this job
Job summary
Proactive Technology Management in the Detroit Metro area is seeking an experienced IT technician who can work hybrid, remotely and on-site with clients. You will join a team of skilled techs and progress from Integrator to Engineer, handling network, security, and server tasks.
The role emphasizes strong communication, customer service, and hands-on troubleshooting across Office 365, Windows Server, networking, and security.
Qualifications
- 5+ Office 365 and Windows Server experience.
- 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard).
- 5+ Network Setup experience (installing AP's, switches, and firewalls).
- Extensive experience in virtualization and networking.
- Above and beyond customer service.
- Bachelor's degree.
- IT-related certifications and MSP Experience are a plus.
Responsibilities
- Setting Up Customer Networks (cloud to keyboard).
- Windows Server Installation.
- Configuration Maintenance.
- Ongoing Support (access points, firewalls, and switches).
- Remote troubleshooting of client, as well as on-site when required.
- Monday - Friday schedule.
- One Saturday per month for the first 18 months.
Skills
Education
Tools
Job description
Proactive Technology Management in the Detroit Metro area is seeking an experienced IT technician who can work hybrid, remotely and on-site with clients. You will join a team of skilled techs and progress from Integrator to Engineer, handling network, security, and server tasks.
The role emphasizes strong communication, customer service, and hands-on troubleshooting across Office 365, Windows Server, networking, and security.
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