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Job summary
A technology solutions provider is seeking a part-time Information Systems Analyst for their Coral Gables office. Responsibilities include troubleshooting hardware issues, maintaining IT databases, and providing support for remote workers. Candidates must have a 4-year degree or equivalent experience and a minimum of 3 years in IT support, particularly with Microsoft technologies. Strong troubleshooting and communication skills are essential. This role requires working in a hybrid environment.
Qualifications
Minimum of 3 years in a customer-facing IT support role.
Minimum of 3 years supporting Microsoft end-user technologies (Windows, Office).
Experience with infrastructure technology preferred.
Responsibilities
Troubleshoot end-user hardware and conference room technology.
Maintain the IT hardware asset database.
Support training and documentation for lower-tier teams.
Skills
Troubleshooting and diagnostic skills
Interpersonal skills
Communication skills
PowerShell experience
Organizational skills
Education
4-year bachelor's degree or equivalent experience
Tools
ServiceNow
Job description
A technology solutions provider is seeking a part-time Information Systems Analyst for their Coral Gables office. Responsibilities include troubleshooting hardware issues, maintaining IT databases, and providing support for remote workers. Candidates must have a 4-year degree or equivalent experience and a minimum of 3 years in IT support, particularly with Microsoft technologies. Strong troubleshooting and communication skills are essential. This role requires working in a hybrid environment.