Part-Time IT Helpdesk Specialist — Remote/Hybrid

dbHMS; Chicago (IL); Hybrid; USD 28,000 - 41,000; Part time

Job summary

dbHMS in Chicago is seeking an IT Generalist to support the IT Coordinator and keep office technology running, with remote support across the country. This part-time role offers 20-30 hours per week and potential for flexible hours.

The ideal candidate should have basic Windows-based system knowledge, troubleshooting skills, and a willingness to learn. The position is ongoing with a preferred 12-month commitment and a chance to grow within a collaborative, safety-conscious firm.

Qualifications

• Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
• Strong verbal and written communication.
• Excellent organizational skills and willingness to learn new systems.
• Ability to lift objects up to 40 pounds.

Responsibilities

• Operate and manage the company helpdesk system and assist with IT support.
• Maintain and configure workstations, devices, and user accounts.
• Troubleshoot complex technical issues and document IT processes.
• Support onboarding of new staff and assist the IT Coordinator.

Skills

IT infrastructure

Troubleshooting

Communication

Documentation

Education

Associate or Bachelor’s degree in Information Technology

Job description

dbHMS in Chicago is seeking an IT Generalist to support the IT Coordinator and keep office technology running, with remote support across the country. This part-time role offers 20-30 hours per week and potential for flexible hours.

The ideal candidate should have basic Windows-based system knowledge, troubleshooting skills, and a willingness to learn. The position is ongoing with a preferred 12-month commitment and a chance to grow within a collaborative, safety-conscious firm.