Hybrid IT Systems Administrator | Network & User Support

Transforming Age; Bellevue (WA); Hybrid; USD 62,000 - 94,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) with immediate match up to 4%

Generous PTO

Job summary

Transforming Age is seeking an IT Systems Administrator in the Seattle/Bellevue area for hybrid work. You will provide end-user support, troubleshoot complex issues, and assist with system upgrades, deployments, and network security.

The role requires 3+ years of professional IT experience and familiarity with Windows, Mac OS, and Microsoft 365. Ideal candidates hold a High School Diploma or equivalent, with a Bachelor’s in Information Systems preferred.

Qualifications

• Outstanding communication skills, problem-solving skills, and ability to interface with employees in a team-oriented environment.
• Demonstrated ability to work independently with minimal supervision, take ownership of assigned tasks and project work.

Responsibilities

• Responds to requests for technical assistance in person, via phone, and electronically.
• Diagnoses and resolves network connectivity issues affecting residents and staff.
• Supports and participate in IT projects, including system upgrades, device deployments, migrations, documentation efforts, and other technology initiatives as assigned.
• Researches questions using available resources and redirects when appropriate.
• Follows standard help desk procedures, including logging of all helpdesk interactions.
• Identifies and escalates situations requiring urgent attention.
• Prepares activity reports, documents internal procedures, files, and provides general assistance to IT department personnel as directed by leadership.
• Keeps current with system information, changes, and updates.
• Provides scheduled on-call and after-hours technical coverage.
• Performs other duties as assigned.

Skills

Communication

Problem-solving

Independent work

Prioritization

Teamwork

Education

High School Diploma or equivalent

Bachelor’s in Information Systems or related field preferred

Tools

Windows

Mac OS

Microsoft 365

Job description

Transforming Age is seeking an IT Systems Administrator in the Seattle/Bellevue area for hybrid work. You will provide end-user support, troubleshoot complex issues, and assist with system upgrades, deployments, and network security.

The role requires 3+ years of professional IT experience and familiarity with Windows, Mac OS, and Microsoft 365. Ideal candidates hold a High School Diploma or equivalent, with a Bachelor’s in Information Systems preferred.