Hybrid IT Support Technician for Dental Practices

SGA Dental Partners; Farmington (UT); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Career Growth Opportunities

Job summary

SGA Dental Partners is looking for an IT Support Technician to assist team members in dental practices with IT issues. This hybrid role requires both remote support and occasional on-site visits in the Farmington area, requiring effective troubleshooting skills and collaboration with the IT team.

The ideal candidate should have experience resolving IT issues, possess excellent communication skills, and be motivated to learn about dental practice software. Benefits include Paid Time Off, 401(k), and health insurance.

Qualifications

• Minimum of 1 year in an IT support organization resolving root-cause issues.
• Must be self-motivated to learn and support new technologies.
• Strong verbal and written skills for effective support.

Responsibilities

• Support all SGA dental offices via remote support.
• Track issues and troubleshooting steps in real-time.
• Maintain accurate inventory of technology assets.
• Participate in structured cabling/wiring as required.

Skills

IT hardware troubleshooting

IT software support

Customer service

Windows Support

Active Directory

Excellent communication

Education

Experience in IT support

Customer service training

Tools

Support ticketing system

Dental practice software

Job description

SGA Dental Partners is looking for an IT Support Technician to assist team members in dental practices with IT issues. This hybrid role requires both remote support and occasional on-site visits in the Farmington area, requiring effective troubleshooting skills and collaboration with the IT team.

The ideal candidate should have experience resolving IT issues, possess excellent communication skills, and be motivated to learn about dental practice software. Benefits include Paid Time Off, 401(k), and health insurance.