Hybrid IT Support Technician for Dental Practices

SGA Dental Partners; Eagle Mountain (UT); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays and PTO

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Career Growth Opportunities

Job summary

SGA Dental Partners is hiring an IT Support Technician to assist team members encountering difficulties with IT systems. This hybrid position requires someone within a commutable distance to Salt Lake City, UT, focusing on remote resolutions.

The role involves troubleshooting issues across various platforms while maintaining a proactive approach to IT challenges. Experience in a dental practice environment would be a significant advantage. Enjoy benefits like paid holidays, health insurance, and a 401(k) plan.

Qualifications

• Experience in network troubleshooting essential.
• Must handle interactions with diplomacy and tact.
• Ability to communicate effectively with users of varying technical skill levels.

Responsibilities

• Support all SGA dental offices via remote means.
• Manage and track issues using the support ticketing system.
• Perform preventative maintenance on technology assets.

Skills

Troubleshooting hardware and software

Customer service

Strong interpersonal skills

Education

1+ year in IT support

Experience with dental practice software

Tools

Windows

Active Directory

Microsoft Office

Job description

SGA Dental Partners is hiring an IT Support Technician to assist team members encountering difficulties with IT systems. This hybrid position requires someone within a commutable distance to Salt Lake City, UT, focusing on remote resolutions.

The role involves troubleshooting issues across various platforms while maintaining a proactive approach to IT challenges. Experience in a dental practice environment would be a significant advantage. Enjoy benefits like paid holidays, health insurance, and a 401(k) plan.