Hybrid IT Support & Systems Specialist

Padmore Global Connections LLC; Atlanta (GA); Hybrid; USD 29.000 - 42.000; Vollzeit

Zusammenfassung

Padmore Global Connections LLC in Milledgeville, GA is seeking an IT Technical Support Specialist to maintain IT operations and assist with upgrades. You will support end-users via phone or on-site, troubleshoot issues, and help design modifications to improve efficiency.

The role requires strong knowledge of Windows, Office 365, network basics, and security tools, with a focus on enabling productive business processes across the organization.

Qualifikationen

• Experience troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, and encryption.
• Troubleshoot peripherals: printers, scanners, monitors, keyboards.
• End-user computing devices: desktops, laptops, Surface Pro.
• Active Directory domain experience.
• Basic networking and command-line troubleshooting.

Aufgaben

• Install and support workstation software, hardware, printers, and phones.
• Analyze staff needs and troubleshoot vulnerabilities.
• Design, document, implement, test, and administer systems and networks.
• Implement software upgrades and troubleshoot performance issues.
• Train employees and provide technical support.

Kenntnisse

MS Office 365

VPN

Adobe

McAfee

LogMeIn

Encryption

Printers

Active Directory

Software installs

Networking basics

Jobbeschreibung

Padmore Global Connections LLC in Milledgeville, GA is seeking an IT Technical Support Specialist to maintain IT operations and assist with upgrades. You will support end-users via phone or on-site, troubleshoot issues, and help design modifications to improve efficiency.

The role requires strong knowledge of Windows, Office 365, network basics, and security tools, with a focus on enabling productive business processes across the organization.