GA - DBHDD - IT Technical Support Specialist

Expedite Technology Solutions LLC; Milledgeville (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

A technology services provider is seeking an IT Technical Support Specialist in Milledgeville, GA. The role involves installing and supporting various computing hardware and software, troubleshooting issues, and training staff on technology use. Ideal candidates have a solid background in troubleshooting MS Office 365 and network issues. This is a full-time position aimed at mid-senior level professionals.

Qualifications

• Knowledge of troubleshooting MS Office 365 and VPN.
• Experience troubleshooting computer peripheral devices.
• History of working in an Active Directory domain environment.

Responsibilities

• Install, configure, and support workstation software and hardware.
• Analyze staff needs and identify vulnerabilities.
• Train employees in using software and hardware.

Skills

Troubleshooting MS Office 365

VPN knowledge

Experience with Adobe

Experience with McAfee

Familiarity with LogMeIn

Encryption knowledge

PC peripheral device troubleshooting

End-user computing device troubleshooting

Active Directory experience

Networking knowledge

Job description

Overview

GA - DBHDD - IT Technical Support Specialist at Expedite Technology Solutions LLC. Local candidates preferred.

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones.
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.
• Implement applications and software upgrades and troubleshoot any performance issues.
• Train employees in using software and hardware, and provide technical support when needed.

Required Skills And Qualifications

• Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
• Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice, etc.
• Experience in troubleshooting issues on end-user computing devices, including desktops, laptops, and Surface Pros.
• History of working in an Active Directory domain environment.
• Proficiency at software installs and troubleshooting.
• Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Location and Eligibility

Candidate must be local to the Milledgeville, GA 31062 area.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting