Hybrid IT Support Specialist - Systems & Security

Frost Vertex Group; Miami (FL); Hybrid; USD 79,000 - 102,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development

Job summary

Frost Vertex Group in Miami, FL seeks a full-time IT Support Specialist to provide technical assistance, troubleshoot hardware and software, and support network and system installations. The role includes training new employees, monitoring performance, and implementing security measures to protect data.

Ideal candidates hold a bachelor's degree in a related field with 2+ years IT support experience, proficiency in Windows and macOS, and familiarity with networking and security best practices.

Qualifications

• Requires a bachelor's degree in a related field and 2+ years in IT support.
• Strong knowledge of Windows and macOS, networking, and security basics.
• Experience with standard productivity and project tools (Office, Asana, Trello).

Responsibilities

• Provide technical assistance and support to employees across the company.
• Troubleshoot hardware and software issues and assist with network/system installs.
• Train new employees on IT policies and procedures; monitor system performance.

Skills

Windows

macOS

Networking

Security best practices

Troubleshooting

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Microsoft Office Suite

Asana

Trello

Job description

Frost Vertex Group in Miami, FL seeks a full-time IT Support Specialist to provide technical assistance, troubleshoot hardware and software, and support network and system installations. The role includes training new employees, monitoring performance, and implementing security measures to protect data.

Ideal candidates hold a bachelor's degree in a related field with 2+ years IT support experience, proficiency in Windows and macOS, and familiarity with networking and security best practices.