IT Support Specialist

Orbit Vertex; Orlando (FL); Vor Ort; USD 86.000 - 112.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Zusammenfassung

Orbit Vertex, based in Orlando, FL, is hiring a full-time IT Support Specialist to assist employees and clients in aerospace and defense sectors. The role covers troubleshooting hardware/software, remote and on-site support, software installation, and IT system maintenance.

The ideal candidate will have a bachelor’s degree, several years of IT experience, proficiency in Windows and macOS, and strong communication and problem-solving skills to work independently and with a team in a fast-paced

Qualifikationen

• Bachelor's degree in a relevant field
• Several years of IT support experience
• Strong IT support background with troubleshooting skills
• Proficiency in Windows and macOS; familiarity with common software
• Excellent communication skills and ability to work independently and in a team

Aufgaben

• Troubleshoot hardware and software issues
• Assist users with technology-related problems
• Ensure the smooth operation of IT infrastructure
• Provide remote and on-site support
• Install and configure software
• Maintain IT systems

Kenntnisse

IT support

Troubleshooting

Windows OS

macOS

Communication skills

Independent worker

Teamwork

Ausbildung

Bachelor's degree in a relevant field

Tools

Project management software

Analytical tools

Communication platforms

Jobbeschreibung

Orbit Vertex, a leading technology company based in Orlando, FL, is seeking a full-time IT Support Specialist to provide essential technical assistance to employees and clients in the aerospace and defense sectors.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist users with technology-related problems, and ensure the smooth operation of our IT infrastructure. Your responsibilities include remote and on-site support, installing and configuring software, and maintaining IT systems.

You will join a dedicated IT team in our modern Orlando office, equipped with state-of-the-art technology. Collaborate with other professionals to deliver top-notch support services in a productive and innovative environment.

The annual compensation for this position ranges from $86,000 to $111,506, depending on the candidate's skills and experience. While the specific benefits are not detailed, they typically include health insurance, retirement plans, and possibly other perks such as paid time off and professional development opportunities. The role requires a bachelor's degree in a relevant field and several years of experience in the industry. Employees are expected to perform a variety of tasks, including project management, client interaction, and data analysis, using tools like project management software, analytical tools, and communication platforms. The workplace is usually an office environment, though remote work options may be available. The position demands strong communication skills, problem-solving abilities, and a proactive approach to work.

To succeed, you should have a strong IT support background with experience in troubleshooting and resolving technical issues. Proficiency in Windows and macOS, familiarity with common software, excellent communication skills, and the ability to work independently and in teams are essential.

• Troubleshooting hardware and software issues
• assisting users with technology-related problems
• ensuring the smooth operation of IT infrastructure
• providing remote and on-site support
• installing and configuring software
• maintaining IT systemsExperience in IT support
• proficiency in Windows and macOS operating systems
• familiarity with common software applications
• excellent communication skills
• ability to work independently and as part of a team