Hybrid IT Support Specialist — Help Desk & PC Repair

Morley Companies, Inc.

Saginaw, Northern (MI, KY)

Hybrid

USD 42,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Free on-site workout facility
Tickets to local events

Job summary

Morley Companies, Inc. is hiring a Technical Support Specialist in Saginaw, MI. The role combines on-site work with periodic remote tasks, supporting associates with computing needs and ensuring secure, efficient technology access for a Fortune 500 client environment.

You will troubleshoot, deploy, and maintain PCs, assist System/Network Admins, and contribute to documentation and incident escalation. The position emphasizes reliability, security, and strong customer service.

Qualifications

  • Associate degree or 1+ year of computer support experience plus HS diploma or equivalent.
  • Experience passing pre-employment background check and drug screen.
  • Must be able to work on site in Saginaw, MI a majority of the time.

Responsibilities

  • Provide help desk and desktop application support.
  • Troubleshoot, upgrade and maintain PC desktop and laptop systems and peripherals.
  • Support System and Network Administrators in daily workloads.
  • Ensure all desktop and laptop systems are configured, tested and have connectivity.
  • Provide operational documentation for common tasks.
  • Provide all desktop operational support.
  • Implement security measures to protect data integrity.
  • Support compliance in system security and access.
  • Escalate items as needed.
  • Assist in supporting corporate email systems, calendars and scheduling.

Skills

Windows 10/11
Active Directory
Remote desktop
Printers
Microsoft Office
Networking basics

Education

Associate degree in computer science or related field

Tools

Ticketing system

Job description

Morley Companies, Inc. is hiring a Technical Support Specialist in Saginaw, MI. The role combines on-site work with periodic remote tasks, supporting associates with computing needs and ensuring secure, efficient technology access for a Fortune 500 client environment.

You will troubleshoot, deploy, and maintain PCs, assist System/Network Admins, and contribute to documentation and incident escalation. The position emphasizes reliability, security, and strong customer service.

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