Hybrid IT Support Administrator — Unlimited PTO

Kids for the Future; Brentwood (TN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employer-subsidized healthcare

Unlimited PTO

Employee assistance program

Flexible working hours

Job summary

Kids for the Future in Brentwood, TN is seeking an IT Support Administrator to provide hands-on support for daily operations, troubleshooting, system maintenance, and user access.

You will work cross-functionally to ensure a secure IT environment, administering accounts, supporting SaaS tools, network issues, AV for hybrid meetings, and training staff.

This role emphasizes continuous improvement, staying current with tech, and contributing to security and data management initiatives.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field preferred; industry certification or willingness to obtain within 6 months
• At least 2 years of IT support experience
• Proficient with Windows 10/11, macOS, iOS, and common SaaS tools
• Proficient with AI-assisted workflows and tools for automating tasks, scripting, documentation, and troubleshooting
• Familiarity with PCI DSS, SOC 2, SQL Server, and basic scripting
• Solid understanding of network fundamentals and security

Responsibilities

• Provide hands-on support for day-to-day IT operations, troubleshooting, and maintenance.
• Administer user accounts, groups, identities, and access permissions.
• Support Google Workspace, Microsoft 365, Salesforce, Adobe Creative Cloud.
• Manage network issues, VPN, Wi-Fi, telephony and hybrid meeting AV.
• Monitor security policies, logs, and assist with audits; support compliance tasks.
• Document knowledge base and train staff on new systems.
• Stay current on tech advancements and participate in security, stability, and performance projects.
• Assist with data management and asset inventory.

Skills

Windows 10/11

macOS

iOS

Google Workspace

Microsoft 365

Salesforce

Adobe Creative Cloud

AI-assisted workflows

Network fundamentals

Security best practices

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

SQL Server

PowerShell

Job description

Kids for the Future in Brentwood, TN is seeking an IT Support Administrator to provide hands-on support for daily operations, troubleshooting, system maintenance, and user access.

You will work cross-functionally to ensure a secure IT environment, administering accounts, supporting SaaS tools, network issues, AV for hybrid meetings, and training staff.

This role emphasizes continuous improvement, staying current with tech, and contributing to security and data management initiatives.