Hybrid IT System Administrator - Onsite & Remote Support

Intelligent Technical Solutions; Sacramento (CA); Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

Disability Coverage

Paid Time Off

Parental Leave

Paid Holidays

Retirement Plan

Salary Advance

Wellness Program

Training & Certification

Supplemental Life

Supplemental Health

Job summary

Intelligent Technical Solutions is seeking a System Administrator to provide both onsite and remote IT support, ensuring clients receive high-quality service. The role covers system updates, troubleshooting, and hands-on maintenance, with a focus on customer satisfaction and operational reliability.

The ideal candidate has 3+ years in IT support, experience with Windows and Mac OS, Server 2016–2025, and virtualization tools like VMware/Hyper-V, plus MS Office and Active Directory proficiency.

Qualifications

• Three years of IT support experience or similar role.
• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Proficient in MS Office, Active Directory, backup software and endpoint cybersecurity.

Responsibilities

• Resolve workstation OS issues of any kind.
• Resolve printer issues of any kind.
• Troubleshoot standard business applications (Office, etc.).
• Troubleshoot line-of-business apps (SAGE ERP, QuickBooks) with vendor help.
• Handle M365 administration issues of any kind.
• Resolve server issues of any kind.
• Address basic to intermediate networking issues.
• Serve as escalation point for technicians.
• Participate in an on-call rotation for after-hours and weekend support.

Skills

Windows troubleshooting

MacOS troubleshooting

Server 2016-2025

VMware

Hyper-V

Azure

Entra Admin Center

Active Directory

MS Office

Networking basics

MSP experience

Cybersecurity basics

Tools

VMware

Hyper-V

Job description

Intelligent Technical Solutions is seeking a System Administrator to provide both onsite and remote IT support, ensuring clients receive high-quality service. The role covers system updates, troubleshooting, and hands-on maintenance, with a focus on customer satisfaction and operational reliability.

The ideal candidate has 3+ years in IT support, experience with Windows and Mac OS, Server 2016–2025, and virtualization tools like VMware/Hyper-V, plus MS Office and Active Directory proficiency.