Hybrid IT Strategy Advisor

Charles IT; Chesapeake (VA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer contributions

Performance-based incentives

Employee discounts

Hybrid work schedule

Dry-cleaning services

Team lunches

Dog-friendly office

Job summary

Charles IT is seeking a knowledgeable Technical Client Advisor in Chesapeake, VA. You will act as a trusted partner to assigned clients, aligning their business goals with technology strategy and guiding on challenges, escalations, and long-term IT planning.

The role requires strong communication, client relationship skills, and attention to detail, with collaboration across teams and a flexible hybrid work setup.

Qualifications

• 5+ years in IT consulting or MSP leadership.
• Experience presenting to C-suite and business leaders.
• Ability to translate business goals into technology strategies and solutions.

Responsibilities

• Serve as trusted technology advisor aligning client IT with business goals.
• Communicate technology recommendations, risks, and initiatives to technical and executive stakeholders.
• Assess client environments for security, scalability, performance, and efficiency.
• Develop and maintain IT roadmaps, lead strategic reviews, oversee budgets, and support compliance.
• Build and maintain strong client relationships; be the primary contact for strategic guidance and escalations.
• Collaborate with internal teams to identify client needs, define scope, and prioritize initiatives.
• Provide mentorship to internal team members and promote cross-department collaboration.
• Ensure strategies align with industry best practices, security standards, and regulatory requirements.
• Perform other duties as assigned

Skills

Client relationship management

Strategic IT planning

Executive communication

Budgeting

Project leadership

Education

Bachelor's degree in IT/CS

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Microsoft 365

macOS support

Job description

Charles IT is seeking a knowledgeable Technical Client Advisor in Chesapeake, VA. You will act as a trusted partner to assigned clients, aligning their business goals with technology strategy and guiding on challenges, escalations, and long-term IT planning.

The role requires strong communication, client relationship skills, and attention to detail, with collaboration across teams and a flexible hybrid work setup.