Hybrid IT Services Account Executive

N2 Solutions; Alton (IL); Hybrid; USD 55,000 - 65,000; Full time

Job summary

N2 Solutions in St. Charles, IL is seeking an Account Executive focused on IT Services and infrastructure sales. You will drive new managed IT clients, equipment sales, and infrastructure engagements, delivering reliable technology solutions with SLA-driven support.

You will build pipeline through outbound prospecting and inbound leads, collaborate with regional MSP leaders, and manage proposals and contracts. Base salary 55,000–65,000 with OTE 100,000–120,000 and a hybrid work model.

Qualifications

• 2+ years of B2B sales experience in managed IT services, MSP, or technology infrastructure sales.
• Understanding of IT services: helpdesk, device management, network security, backup, patch management, and SLA-driven support models.
• Comfortable selling both recurring managed services contracts and one-time equipment/infrastructure projects.
• Track record of meeting or exceeding quota in a volume-driven sales environment.
• Strong prospecting skills with experience in outbound calling, email campaigns, and referral development.
• CRM proficiency (Salesforce preferred).
• Self-motivated, competitive, and energized by building pipeline and closing deals.
• Familiarity with MSP tooling (RMM, PSA, ticketing systems) or experience selling into SMB markets.

Responsibilities

• Own the full IT Services sales process from prospecting through signed contract.
• Generate pipeline through outbound prospecting, referral development, partner channels, and inbound lead follow-up.
• Conduct IT assessments and discovery conversations to identify pain points, infrastructure gaps, and compliance exposure.
• Present and sell N2's tiered IT Services offerings: SaaS End User Support, MSP packages, and infrastructure-based SOC/security services.
• Sell equipment solutions with a focus on margin and bundled service agreements.
• Manage proposals, pricing, and contract execution with support from regional MSP leadership.
• Maintain relationships with IT Services clients post-sale, ensuring satisfaction and identifying upsell opportunities.
• Identify service tier upgrade opportunities based on client growth and evolving needs.
• Flag cross-sell opportunities to Marketing and Business Solutions when clients show readiness.
• Coordinate with regional MSP leaders to ensure SLA performance and client retention.
• Participate in weekly Existing Clients Review meetings to surface expansion opportunities.
• Maintain accurate pipeline data in Salesforce; provide weekly forecasting and pipeline visibility.
• Meet activity metrics: outbound calls, discovery meetings, proposals delivered.

Skills

B2B sales experience

IT services knowledge

Recurring vs one-time sales

Quota attainment

Prospecting skills

Self-motivated

Salesforce familiarity

MSP tooling familiarity

Tools

Salesforce

RMM tools

PSA tools

Ticketing systems

Job description

N2 Solutions in St. Charles, IL is seeking an Account Executive focused on IT Services and infrastructure sales. You will drive new managed IT clients, equipment sales, and infrastructure engagements, delivering reliable technology solutions with SLA-driven support.

You will build pipeline through outbound prospecting and inbound leads, collaborate with regional MSP leaders, and manage proposals and contracts. Base salary 55,000–65,000 with OTE 100,000–120,000 and a hybrid work model.