Hybrid IT Program Manager: Lead Complex Tech Initiatives

Trupanion; Seattle (WA); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Pet-friendly office

4 weeks PTO

9 paid float holidays

Sabbatical after 5 years

Restricted Stock Units

Monthly bonuses

Job summary

Trupanion, a leading pet medical insurance provider in North America, seeks a Technology Program Manager in the Seattle area. The role leads complex IT programs spanning multiple projects, coordinating with business partners, project managers, vendors, and technology teams.

Hybrid work arrangement requires at least 3 days in-office per week. Responsibilities include defining objectives and roadmaps, maintaining integrated schedules, managing cross-project dependencies, and driving risk and

Qualifications

• 6+ years of project/program management experience in a professional technology environment.
• Hands-on experience with SDLC and implementation methodologies (Agile and Waterfall).
• Proficiency with PMO collaboration tools such as Planview, MS Project, or Portfolio for Jira.
• PMP, PgMP, Scrum, SAFe or similar certification preferred.

Responsibilities

• Lead corporate-wide IT programs consisting of multiple related projects and workstreams.
• Define program objectives, scope, priorities, roadmaps, governance, milestones, and success measures.
• Create and maintain integrated schedules and track cross-project dependencies.
• Elevate issues and risks to appropriate levels as needed for program success.
• Coordinate project managers, stakeholders, vendors, and technology resources to support program execution.
• Establish program risk, issue, dependency, decision, and change-management practices and drive blockers to resolution.
• Provide leadership and mentoring to project teams and foster a positive environment.
• Negotiate and resolve conflicts across scope, schedule, costs, risks, and resources.
• Provide consolidated program status reporting for milestones, dependencies, risks, and health.
• Coordinate vendor activities and monitor performance across program streams.
• Partner with cross-functional teams for organizational change readiness.

Skills

Cross-functional leadership

SDLC experience

Agile & Waterfall

Planview/MS Project/Jira

PMP/PgMP/SAFe

Vendor management

Education

Bachelor's degree or equivalent

Tools

Planview

Microsoft Project

Portfolio for Jira

Job description

Trupanion, a leading pet medical insurance provider in North America, seeks a Technology Program Manager in the Seattle area. The role leads complex IT programs spanning multiple projects, coordinating with business partners, project managers, vendors, and technology teams.

Hybrid work arrangement requires at least 3 days in-office per week. Responsibilities include defining objectives and roadmaps, maintaining integrated schedules, managing cross-project dependencies, and driving risk and