Hybrid IT Program Manager — Lead Multi-Project Initiatives

Trupanion; Seattle (WA); Híbrido; USD 115.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full medical, dental, vision benefits

Paid time off and holidays

Pet-friendly office environment

Stock-based compensation eligibility

Descripción de la vacante

Trupanion in Seattle, WA, is seeking a Technology Program Manager to successfully deliver complex technology programs spanning multiple projects. This hybrid role combines office collaboration at least 3 days a week with remote work, reporting to the technology leadership team.

You will define objectives, schedules, and governance, coordinating with vendors and stakeholders to ensure program success and alignment with business goals. Prior experience in SDLC, Agile, and PMO tools is essential.

Formación

• Bachelor's degree in business, MIS, or related field, or equivalent work experience.
• 6+ years of project/program management experience in a professional technology environment, including responsibility for complex cross-functional initiatives.
• Hands-on experience with SDLC and implementation methodologies, including Agile and Waterfall.
• Proficiency with PMO collaboration tools such as Planview, Microsoft Project, or Portfolio for Jira.
• PMP, PgMP, Scrum, SAFe or similar certification preferred.

Responsabilidades

• Lead corporate-wide IT programs consisting of multiple related projects and workstreams.
• Define program objectives, scope, priorities, roadmaps, governance, milestones, and success measures.
• Create and maintain integrated and interlocking schedules across projects and track cross-project dependencies.
• Understand how individual projects affect the program and elevate issues and risks.
• Coordinate project managers, business stakeholders, vendors, contractors, and technology resources to support effective program execution.
• Establish program-level risk, issue, dependency, decision, and change-management practices and drive resolution of cross-project blockers.
• Provide leadership and mentoring to project team managers, foster a positive team environment, and provide direction in ambiguous situations.
• Use negotiation, influence, and creativity to resolve conflicts involving scope, schedule, costs/budget, risks, dependencies, and resources across the program.
• Establish program status reporting and provide consolidated visibility into milestones, dependencies, risks, issues, decisions, resources, and overall program health.
• Coordinate third-party vendor activities and monitor vendor performance across program workstreams.
• Partner with cross-functional teams to ensure proper organizational change readiness

Conocimientos

Cross-functional collaboration

Agile methodologies

Waterfall

Vendor management

Educación

Bachelor's degree in business, MIS, or related field

Herramientas

Planview

Microsoft Project

Portfolio for Jira

Descripción del empleo

Trupanion in Seattle, WA, is seeking a Technology Program Manager to successfully deliver complex technology programs spanning multiple projects. This hybrid role combines office collaboration at least 3 days a week with remote work, reporting to the technology leadership team.

You will define objectives, schedules, and governance, coordinating with vendors and stakeholders to ensure program success and alignment with business goals. Prior experience in SDLC, Agile, and PMO tools is essential.