Hybrid IT & Office Support Pro

Therapy-Source-49e490df; Harmonville (PA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid schedule (onsite 3 days/wk)

Job summary

Therapy Source is seeking an Office & IT Support Coordinator to keep our people, providers, and offices running smoothly. You’ll be the first line for tech issues, onboarding new hires, and keeping our gear and licenses in order.

In this hybrid role, you’ll split time onsite in Plymouth Meeting three days a week and work remotely with approval. The position rewards practical problem‑solving, clear communication, and a calm approach under pressure, with opportunities to shape our day‑to‑day

Qualifications

• Requires 2+ years in business tech support or help desk.
• At least 2 years in office administration/coordination.
• Proficient with Microsoft 365 and Zoom; experience with ticketing systems.
• Strong written and verbal communication; organized and detail-oriented.

Responsibilities

• Serve as first-line IT help desk for password resets, MFA, Outlook, Teams, Zoom.
• Handle onboarding/offboarding: set up accounts, licenses, equipment.
• Manage assets: laptops, licenses, vendor contracts; ship to remote staff.
• Support TheraWeb and Zoom; maintain loaner library of materials.
• Coordinate office operations: welcome visitors, manage supplies, liaise with tenants.
• Assist HR with recognition programs and team events; write SOPs and FAQs.

Skills

Help desk

Office coordination

Microsoft 365

Communication skills

Security awareness

Organization

Tools

Microsoft 365 suite

Zoom

Ticketing system

Job description

Therapy Source is seeking an Office & IT Support Coordinator to keep our people, providers, and offices running smoothly. You’ll be the first line for tech issues, onboarding new hires, and keeping our gear and licenses in order.

In this hybrid role, you’ll split time onsite in Plymouth Meeting three days a week and work remotely with approval. The position rewards practical problem‑solving, clear communication, and a calm approach under pressure, with opportunities to shape our day‑to‑day