Hybrid BSA – ServiceNow & Data Analytics

FastTek Global; Pontiac (MI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical and Dental

Vision

Personal Time Off (PTO)

Long Term Disability

Life Insurance

401(k) with match

Employee referral program

Job summary

FastTek Global is seeking a Business Analyst for hybride onsite work in Pontiac, MI. The role spans Infrastructure Services projects, including Networking, Server, Workstation Services and O365, requiring strong data analytics and ServiceNow experience.

You will design solutions, write technical requirements, test and implement technology solutions, conduct research, and create procedures to improve systems while providing training and user support. Experience with RFPs a plus.

Qualifications

• Experience with ServiceNow integrations (Asset Management, Inventory, CMDB discovery, Webex).
• Strong experience using the M365 Productivity Suite.
• Data analytics experience is required.
• Experience with Contracts and Requests for Proposals is a plus.

Responsibilities

• Perform data analysis, design solutions and write technical requirements.
• Test and implement technology solutions and conduct research.
• Create procedures to improve existing systems and provide training/support to users.
• Write RFPs and define Contract Scope of Deliverables.
• Collaborate across Infrastructure Services including Networking, Server, and VoIP teams.
• Own project assignments and ensure deliverables meet specifications.

Skills

Data analytics

ServiceNow integrations

M365 productivity suite

Tools

ServiceNow

CMDB discovery

Webex

Job description

FastTek Global is seeking a Business Analyst for hybride onsite work in Pontiac, MI. The role spans Infrastructure Services projects, including Networking, Server, Workstation Services and O365, requiring strong data analytics and ServiceNow experience.

You will design solutions, write technical requirements, test and implement technology solutions, conduct research, and create procedures to improve systems while providing training and user support. Experience with RFPs a plus.