Hybrid IT Field Technician – On-Site Support (VA)

kozmetickesluzby.vecnakraska.sk - Jobboard; Alexandria (VA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Dental insurance

Job summary

Blue Cotton Tech Services is looking for a Tier 1 Field Technician to join their team in Alexandria, VA. This role involves providing on-site technical support, ensuring clients’ IT infrastructures are operational. Candidates should have at least 2 years of experience in IT support, with strong knowledge of Windows, networking, and troubleshooting.

The position offers a hybrid work model with competitive pay and a comprehensive benefits package, including health insurance and retirement plans.

Qualifications

• 2+ years experience in a managed services or IT support.
• Proficient in diagnosing and troubleshooting hardware, software, and network issues.
• Strong knowledge of Windows operating systems and common business applications.

Responsibilities

• Provide on-site technical support and ensure IT infrastructure operates smoothly.
• Respond to service requests and resolve technical issues promptly.
• Document all service activities and provide end-user training.

Skills

Diagnosing hardware issues

Troubleshooting software issues

Communication skills

Work under pressure

Education

2+ years in IT support

Certifications (CompTIA A+, Network+, MCP)

Tools

Windows OS

Microsoft Office Suite

Job description

Blue Cotton Tech Services is looking for a Tier 1 Field Technician to join their team in Alexandria, VA. This role involves providing on-site technical support, ensuring clients’ IT infrastructures are operational. Candidates should have at least 2 years of experience in IT support, with strong knowledge of Windows, networking, and troubleshooting.

The position offers a hybrid work model with competitive pay and a comprehensive benefits package, including health insurance and retirement plans.