Hybrid IT Business Analyst - Process Improvement

Mitchell Martin Inc.; New York (NY); Hybrid; USD 74,000 - 88,000; Full time

Job summary

Mitchell Martin Inc. in New York, NY is seeking an IT Business Analyst on a hybrid contract to bridge business stakeholders and technical teams.

This role focuses on analyzing processes, gathering requirements, and recommending solutions to support strategic objectives and operational improvements. You will work with Excel, Visio, JIRA, Tableau and other tools to document needs, map processes, and translate them into functional specs, supporting testing, training, and deployment throughout the

Qualifications

• Experience with business analysis, requirements gathering, and process mapping.
• Strong knowledge of SDLC and Agile methodologies.
• Proficiency with spreadsheets, diagramming tools, and project management software.
• Excellent communication, problem-solving, and stakeholder management.
• Business Analyst certification (e.g., CBAP, PMI-PBA) or SAFE certification is a plus.

Responsibilities

• Gather and document business requirements through stakeholder interviews and workshops.
• Analyze current business processes and identify areas for improvement or automation.
• Translate business needs into functional specifications for development teams.
• Support testing, training, and deployment of new systems or enhancements.
• Facilitate communication between business users and IT teams throughout the project lifecycle.

Skills

Business analysis

Requirements gathering

Process mapping

Agile methodologies

Communication

Problem-solving

Stakeholder management

CBAP/ PMI-PBA / SAFE certification

Tools

Excel

Visio

JIRA

Tableau

Rovo

Copilot

Job description

Mitchell Martin Inc. in New York, NY is seeking an IT Business Analyst on a hybrid contract to bridge business stakeholders and technical teams.

This role focuses on analyzing processes, gathering requirements, and recommending solutions to support strategic objectives and operational improvements. You will work with Excel, Visio, JIRA, Tableau and other tools to document needs, map processes, and translate them into functional specs, supporting testing, training, and deployment throughout the