Hybrid IT Business Analyst — Process Optimization

Benesch; Columbus (OH); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Professional development

Job summary

Benesch is seeking an IT Business Analyst to bridge the gap between law firm business needs and technical capabilities. The role focuses on identifying, analyzing, and documenting processes to streamline operations and drive innovative solutions.

You will collaborate with attorneys, staff, and IT to deliver actionable technology outcomes. The position is hybrid in Columbus, OH, with work-from-home flexibility and opportunities to influence strategic IT initiatives within a respected national law

Qualifications

• Bachelor's degree in relevant field or 5+ years IT/business analysis experience.
• 2+ years in business relationship management or similar role.
• Familiarity with law firm technologies and processes is a plus.
• Change management certification (preferred).

Responsibilities

• Analyze and document business and system processes to improve efficiency.
• Bridge IT and business units to align technology with goals.
• Gather requirements, facilitate workshops, and create functional specs.
• Develop training materials and support end-user adoption.

Skills

Business analysis

Stakeholder management

SDLC knowledge

Requirements gathering

Process mapping

Communication

Problem solving

Education

Bachelors in Business Administration

Bachelors in Computer Science

Bachelors in Information Systems

5+ years IT/business analysis experience

Tools

Business process tools

Document management systems

Timekeeping tools

Collaboration platforms

Job description

Benesch is seeking an IT Business Analyst to bridge the gap between law firm business needs and technical capabilities. The role focuses on identifying, analyzing, and documenting processes to streamline operations and drive innovative solutions.

You will collaborate with attorneys, staff, and IT to deliver actionable technology outcomes. The position is hybrid in Columbus, OH, with work-from-home flexibility and opportunities to influence strategic IT initiatives within a respected national law