Hybrid IT BA - Legal Tech & Process Improvement

Benesch, Friedlander, Coplan & Aronoff; Chicago (IL); Hybrid; USD 88,000 - 108,000; Full time

Job summary

Benesch, Friedlander, Coplan & Aronoff in Chicago is seeking an IT Business Analyst to bridge business needs and technology. You will identify, analyze, and document processes to streamline operations and improve efficiency while supporting hybrid work flexibility.

The role requires collaborating with attorneys, administrative staff, and PMO, translating requirements into IT deliverables, and guiding change management and end-user training across the firm.

Qualifications

• Bachelor's degree or 5+ years of IT/business experience; law firm tech background is a plus.
• Experience in business analysis and working with stakeholders.
• Change management certification is a plus.

Responsibilities

• Analyze business processes and data flows to identify inefficiencies.
• Document current and future-state processes and requirements.
• Facilitate workshops to gather requirements and gain consensus.
• Collaborate with PMO to turn requirements into project plans.
• Ensure IT solutions align with Firm's strategic goals.

Skills

Analytical thinking

Communication

SDLC knowledge

Change management

Relationship management

Education

Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field

5+ years IT/business experience

ProSci CMP or similar certification (plus)

Tools

Practice management systems

Document management systems

Timekeeping tools

Collaboration platforms

Job description

Benesch, Friedlander, Coplan & Aronoff in Chicago is seeking an IT Business Analyst to bridge business needs and technology. You will identify, analyze, and document processes to streamline operations and improve efficiency while supporting hybrid work flexibility.

The role requires collaborating with attorneys, administrative staff, and PMO, translating requirements into IT deliverables, and guiding change management and end-user training across the firm.