Hybrid IT Access & Helpdesk Coordinator (Richmond)

KellyMitchell Group; Richmond (VA); Hybrid; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell in Richmond, VA is seeking a Project Support - Helpdesk to join their team in a hybrid work arrangement. The role focuses on provisioning and managing user access across applications for all lines of business.

The position requires 1+ year of professional experience and solid communication with stakeholders. You must be able to work from a quiet home environment; hybrid schedule includes onsite Tue-Thu and remote Mon/Fri, with benefits such as medical plans, ESOP, and a 401K.

Qualifications

• 1+ years of professional experience required.
• Ability to communicate and follow up with stakeholders.
• Need to be able to work from a quiet spot at home, professional background.

Responsibilities

• Create, modify, and delete user access accounts in various applications for all lines of business across the organization.
• Troubleshoot provisioning errors and work on access cleanup projects; cross-train within the team.

Skills

Communication with stakeholders

Documentation skills

Stakeholder management

Job description

KellyMitchell in Richmond, VA is seeking a Project Support - Helpdesk to join their team in a hybrid work arrangement. The role focuses on provisioning and managing user access across applications for all lines of business.

The position requires 1+ year of professional experience and solid communication with stakeholders. You must be able to work from a quiet home environment; hybrid schedule includes onsite Tue-Thu and remote Mon/Fri, with benefits such as medical plans, ESOP, and a 401K.