Hybrid Internal Communications Lead: Intranet & Content

Oak Hill (Legal name: CT Institute for the Blind); Hartford (CT); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Insurance (medical, dental, vision)

403(b) retirement plan

Disability insurance

Life insurance

Paid time off

Job summary

Oak Hill in Hartford, CT seeks an experienced Internal Communications Manager to lead our intranet strategy and daily internal communications efforts. You will partner with departments across the organization to build consistent storytelling and ensure information flows effectively to a hands-on, decentralized workforce.

This role emphasizes building processes, managing workflows, and delivering content that informs employees about mission, initiatives, and updates, while growing our internal

Qualifications

• 5+ years of experience in internal communications, corporate communications, or a related field.
• Experience managing projects, workflows, or cross-functional work.
• Storytelling expertise. You craft compelling narratives that engage employees across different formats.
• Strong collaboration skills. You build meaningful relationships with leaders and employees at all levels.
• Intranet experience, both strategy and hands-on management in a Microsoft ecosystem (SharePoint, Teams, etc.).

Responsibilities

• Build, deploy and manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource.
• Build and manage a content pipeline – surface information and stories and establish consistent sharing methods.
• Help design and implement workflows for internal communications, including how requests are submitted, prioritized, and executed.
• Develop clear, effective content to support what employees want and need to know.
• Shape and maintain a strategic internal communications calendar aligned with announcements and deadlines.
• Partner with departments and leadership to turn information into usable communication, not just execute what is handed to you.
• Manage internal communications workflow from intake through execution – clarifying requests, setting expectations, and follow-through.
• Monitor and measure effectiveness through feedback and data analysis and adjust approach over time.

Skills

Storytelling

Project management

Collaboration

Intranet experience

Intranet governance

Education

Bachelor's degree in Communications/Journalism/Marketing

Tools

SharePoint

Teams

Job description

Oak Hill in Hartford, CT seeks an experienced Internal Communications Manager to lead our intranet strategy and daily internal communications efforts. You will partner with departments across the organization to build consistent storytelling and ensure information flows effectively to a hands-on, decentralized workforce.

This role emphasizes building processes, managing workflows, and delivering content that informs employees about mission, initiatives, and updates, while growing our internal