Internal Communications Manager - Hartford, CT (Hybrid)

Oak Harbor Freight Lines, Inc.; Hartford, Northern (CT, KY); Hybrid; USD 67,000 - 80,000; Full time

Job summary

Oak Hill is seeking a strategic Internal Communications Manager to serve as a partner across departments, ensuring employees are informed, engaged, and connected. The role is hybrid, based out of our Hartford, CT office, and focuses on building and managing the intranet (SharePoint) and a steady content pipeline.

You will shape workflows, design content, and maintain a strategic calendar to align announcements with initiatives, while collaborating with leadership to turn information into usable

Qualifications

• 5+ years in internal or corporate communications.
• Experience managing projects and cross-functional workflows.
• Proven storytelling across formats.
• Experience with intranets in Microsoft ecosystem.
• Bachelor's degree in communications, journalism, marketing, or related field.

Responsibilities

• Build, deploy, and manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource.
• Develop and manage a content pipeline with teams, surfacing information and stories with consistent sharing methods.
• Help design and implement workflows for internal communications, including how requests are submitted, prioritized, and executed.
• Develop clear, effective content to support what employees want and need to know.
• Shape and maintain a strategic internal communications calendar aligning with announcements and deadlines.
• Partner with departments and leadership to turn information into usable communication.
• Manage internal communications workflow from intake through execution, clarifying requests and ensuring follow-through.
• Monitor and measure effectiveness through feedback and data analysis, adjusting approach over time.

Skills

Storytelling

Project management

Collaboration

Intranet strategy

Education

Bachelor's in Communications

Tools

SharePoint

Teams

Job description

Position Details

Work Arrangement & Schedule: Hybrid Work Schedule, based out of Oak Hill's main office in Hartford, CT

Department: Communications

Reports To: Senior Director of Communications

Compensation: Annual salary is $67,200–$79,800/yr, commensurate with experience.

Internal Communications Manager

Oak Hill is looking for a strategic, systems-oriented Internal Communications Manager to be an instrumental partner to departments across our organization and ensure that employees are informed, engaged, and connected – to the organization, our mission, and each other.

This role combines building and doing, delivering clear, day-to-day communication across the organization while also shaping how internal communications operates – the processes, structure, and tools that support it.

If you enjoy both storytelling and designing the systems that make communication actually work, we’d love to hear from you.

Why This Role Matters

This is a new position within Oak Hill’s Communications team, which is itself a growing function at the organization. Reporting to the Senior Director of Communications, you will play a key role in executing and continuing to build our internal communications strategy as we deploy our intranet, break down silos, and engage a decentralized workforce that spends most of its time hands‑on with the individuals we serve.

This Role Might Be For You If You

• Are energized by building something while doing the work.
• Are as comfortable organizing work and managing projects as you are writing and shaping content.
• Want to make a real difference. You’ve previously worked in non‑profit or are eager to bring your skills to a mission‑driven setting.
• Think beyond the surface. You ask insightful questions, challenge assumptions, and help teams connect the dots in ways they hadn’t considered.
• Can manage multiple stakeholders, competing priorities, and incomplete inputs without losing momentum.
• Understand the role of an intranet: How to build and maintain an organized, user-friendly platform that enhances – not complicates – communication.
• Understand how to effectively engage a workforce that is not desk‑based and doesn’t rely on email as a primary channel.

How You'll Make an Impact

• Build, deploy and manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource (approximately 50% of your time).
• Build and manage a content pipeline – actively working with teams to surface information and stories, and establishing consistent ways for that information to be shared.
• Help design and implement workflows for internal communications, including how requests are submitted, prioritized, and executed.
• Develop clear, effective content to support what employees want and need to know.
• Shape and maintain a strategic internal communications calendar that aligns with key announcements, initiatives, and employee deadlines.
• Partner with departments and leadership to turn information into usable communication – not just execute what is handed to you.
• Manage internal communications workflow from intake through execution – clarifying requests, setting expectations, and ensuring follow‑through.
• Monitor and measure the effectiveness through feedback and data analysis, and adjust approach over time.

What You Bring

• 5+ years of experience in internal communications, corporate communications, or a related field.
• Experience managing projects, workflows, or cross‑functional work (not just producing communications).
• Storytelling expertise. You craft compelling narratives that engage employees across different formats.
• Strong collaboration skills. You build meaningful relationships with leaders and employees at all levels.
• Intranet experience, both the strategy and the hands‑on management. Experience within a Microsoft ecosystem (SharePoint, Teams, etc.) and with building an intranet from scratch is preferred.
• Excellent organizational and judgment skills. You can juggle multiple projects, meet deadlines, and adapt to shifting priorities.
• A bachelor's degree in communications, Journalism, Marketing, or a related field.

(We recognize that experience comes in diverse forms, and we encourage you to apply even if you don’t meet all these criteria.)

Why Oak Hill?

Oak Hill is the largest private provider of disability services in Connecticut, with 130+ years of experience serving individuals with disabilities. We are a non‑profit, and people are at the heart of everything we do. In this role, you’ll benefit from:

• Hybrid work model based out of our Hartford office.
• Affordable medical, dental, vision insurance, with costs nearly 50% below the national average.
• 403(b) retirement plan: We contribute 9.5% of your gross earnings annually – whether you contribute or not.
• Free long‑term disability insurance: Protection for you if you’re ever sick or injured.
• Life insurance options: Free and low‑cost plans for peace of mind.
• Generous time off, with 4 weeks of paid vacation, plus personal days, sick time, and 12 paid holidays.