Hybrid Inside Sales & Product Support Engineer

Accounting Career Consultants; Overland Park (KS); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid leave

Health coverage

Tuition reimbursement

401(k) match

Job summary

Accounting Career Consultants seeks a skilled Inside Sales and Product Support specialist to bolster Cleaner Refining M&R aftermarket growth. You will be the technical-commercial first line of support for regional sales teams, shaping quotes, pricing inputs, and proposal clarity.

This hybrid role blends sales service with product insight, coordinating RFQs, maintaining CRM/Epicor data, and ensuring smooth quote-to-order transitions while gathering customer feedback to drive product improvements.

Qualifications

• Experience in inside sales or technical product support.
• Familiarity with RFQ and quote management processes.
• Proficiency using CRM systems and ERP data for forecasting.

Responsibilities

• Serve as the first-line technical-commercial resource for Cleaner Refining M&R aftermarket offerings.
• Develop complete quote packages, coordinate RFQs with suppliers, and track revisions.
• Maintain CRM/Epicor data and ensure up-to-date proposals and reference materials.
• Support order handoff and ensure smooth quote-to-order transitions to execution teams.
• Capture recurring customer questions and feedback to inform product improvements.

Skills

Inside sales

Technical product support

CRM

Quote preparation

RFQ coordination

Tools

Epicor ERP

CRM software

Job description

Accounting Career Consultants seeks a skilled Inside Sales and Product Support specialist to bolster Cleaner Refining M&R aftermarket growth. You will be the technical-commercial first line of support for regional sales teams, shaping quotes, pricing inputs, and proposal clarity.

This hybrid role blends sales service with product insight, coordinating RFQs, maintaining CRM/Epicor data, and ensuring smooth quote-to-order transitions while gathering customer feedback to drive product improvements.