Hybrid Inside Sales Pro — Commission‑Driven Growth

WM - Waste Management; United States; Hybrid; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) matching

Paid vacation

Paid holidays

Personal days

Job summary

WM - Waste Management is hiring an Inside Sales Representative for RWCS Service Change in Chicago. The role focuses on managing outbound service change leads, acquiring new customers, and upgrading accounts to WMHS offerings.

You will drive incremental revenue through consultative selling of regulated medical waste disposal solutions. This position is hybrid, based at 500 W Monroe St, Chicago, IL, onsite Tue–Thu and remote Mon & Fri, with a base pay range of $19.58–$25.64 per hour and

Qualifications

• Bachelor's degree in Sales, Marketing, or equivalent work experience, or in lieu of a degree
• High School Diploma (accredited)
• 2 years customer service experience demonstrating the ability to manage and develop prospective and existing accounts

Responsibilities

• Service change lead handling and outbound follow up to assess customer needs and convert to upgraded WMHS offerings
• Prospecting and pipeline development through lead campaigns
• Researching service change leads in CRM to verify territory ownership and routing
• Understanding customer business models and regulatory requirements to drive changes
• Meeting KPIs: outbound calls, conversion rates, average order size, pipeline hygiene, and task management
• Forecasting monthly and quarterly service change revenue within 5% of actual results
• Identify opportunities to upgrade service change requests into additional WMHS products/services
• CRM utilization for follow up, forecasting, and opportunity tracking
• Qualifying service change requests using consultative selling strategies
• Support assigned projects and perform other related duties

Skills

Customer service

Education

Bachelor's degree in Sales/Marketing or equivalent

High School Diploma

Job description

WM - Waste Management is hiring an Inside Sales Representative for RWCS Service Change in Chicago. The role focuses on managing outbound service change leads, acquiring new customers, and upgrading accounts to WMHS offerings.

You will drive incremental revenue through consultative selling of regulated medical waste disposal solutions. This position is hybrid, based at 500 W Monroe St, Chicago, IL, onsite Tue–Thu and remote Mon & Fri, with a base pay range of $19.58–$25.64 per hour and