Hybrid Inside Sales & Operations Specialist

Ferguson; Akron (OH); On-site; USD 26,000 - 37,000; Full time

Job summary

Ferguson seeks an Inside Sales Representative in Akron, OH to craft pricing proposals and support new sales opportunities, while providing product and technical information to outside sales reps.

You will develop customer documentation, liaise between customers and internal teams, and help manage the full Order-to-Invoice cycle, ensuring timely order fulfillment and compliance with HSE requirements.

Qualifications

• 1-3 years of experience in a sales support, customer service, or related role.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.

Skills

Sales support

Customer service

Team communication

Job description

Ferguson seeks an Inside Sales Representative in Akron, OH to craft pricing proposals and support new sales opportunities, while providing product and technical information to outside sales reps.

You will develop customer documentation, liaise between customers and internal teams, and help manage the full Order-to-Invoice cycle, ensuring timely order fulfillment and compliance with HSE requirements.