Hybrid Inside Sales Contract Support – Medical Devices

Prescott's, Inc; Monument (CO); Híbrido; USD 37.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Healthcare insurance (medical, dental,

Vision coverage

Accident insurance

Disability insurance

401K plan with company matching

Learning and development opportunities

Inclusive work environment

Descripción de la vacante

Prescott’s, Inc. is seeking an Inside Sales - Contract Support Specialist to support two defined sales territories and drive renewal of service contracts and warranties, new business development, lead generation, and cross-sell opportunities across multiple business units.

In this role you will support two defined sales territories and work in close partnership with sales representatives and field technicians to drive growth in a structured, enterprise-aligned manner across Surgical Microscopes,

Formación

• High school diploma or GED is required.
• 1–2+ years of inside sales or customer service experience.
• Proven track record of meeting or exceeding sales targets.
• Strong phone presence and ability to engage customers and build rapport.
• Able to work in the United States.

Responsabilidades

• Manage a high volume of incoming leads and convert them into sales opportunities.
• Communicate with potential customers via cold calling, email, and online chat to understand their needs and recommend suitable products.
• Utilize a consultative selling approach to educate customers on the benefits and features of our products and services.
• Track and manage leads, pipeline, and sales activities using NetSuite CRM software.
• Nurture relationships with existing and previous customers to generate repeat business and upsell opportunities.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Collaborate with the sales team to develop and implement effective sales strategies and achieve sales targets.
• Provide exceptional customer service and support throughout the sales process.
• Perform other duties as assigned.

Conocimientos

Strong phone presence

Inside sales experience

Customer service experience

Understanding of marketing and sales

Lead qualification

Proven track record of meeting targets

Educación

High school diploma or GED

Herramientas

NetSuite CRM

Descripción del empleo

Prescott’s, Inc. is seeking an Inside Sales - Contract Support Specialist to support two defined sales territories and drive renewal of service contracts and warranties, new business development, lead generation, and cross-sell opportunities across multiple business units.

In this role you will support two defined sales territories and work in close partnership with sales representatives and field technicians to drive growth in a structured, enterprise-aligned manner across Surgical Microscopes,