Hybrid Inbound Sales & Customer Care Agent - 25 Days PTO

Eveon Containers Inc.; Charleston (SC); Hybrid; USD 28,413 - 40,467; Full time

Benefits offered by this job

Hybrid work schedule

25 days PTO

Comprehensive benefits package

Training and coaching

Job summary

Eveon Containers Inc. in Charleston, SC is seeking a Sales and Customer Care Agent to manage inbound inquiries. The role involves responding to potential customer calls, qualifying leads, and closing sales, while also addressing customer service inquiries. The ideal candidate should have 2-3 years of experience, strong communication skills, and be comfortable with CRM systems like HubSpot.

The position offers a hybrid work schedule, 25 days PTO, comprehensive benefits, and a culture focused on direct communication.

Qualifications

• 2-3 years of experience in customer service, sales, or inside sales.
• Persuasive and comfortable closing sales over the phone.
• Experience with CRM systems required.

Responsibilities

• Handle inbound calls and emails from customers interested in containers.
• Guide customers through the purchase process.
• Address customer inquiries and provide timely responses.

Skills

Customer service experience

Strong communication skills

Closing sales over the phone

Active listening

Problem-solving

CRM systems experience (HubSpot preferred)

Customer-focused mindset

Self-starter mentality

Experience in e-commerce or logistics

Comfortable with metrics

Job description

Eveon Containers Inc. in Charleston, SC is seeking a Sales and Customer Care Agent to manage inbound inquiries. The role involves responding to potential customer calls, qualifying leads, and closing sales, while also addressing customer service inquiries. The ideal candidate should have 2-3 years of experience, strong communication skills, and be comfortable with CRM systems like HubSpot.

The position offers a hybrid work schedule, 25 days PTO, comprehensive benefits, and a culture focused on direct communication.