Hybrid Impound Coordinator: Asset Recovery & Client Support

Motorola Solutions; Dallas (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Paid Time Off

Job summary

Motorola Solutions is hiring an Impound Coordinator for a hybrid role in Dallas, TX. The position focuses on bailing out collateral nationally and coordinating with impound lots, agents, and clients.

Responsibilities include maintaining customer service, updating accounts, and clear communication throughout each account lifecycle. The role requires strong G-Suite/MS Office skills, excellent phone etiquette, and attention to detail.

Qualifications

• High school diploma or equivalent required.
• Experience with G-Suite and MS Office preferred.
• Strong communication and phone skills with clients and agents.

Responsibilities

• Review impound notices from clients and coordinate with impound lots and agents.
• Coordinate repossession activities with repossession agents to ensure timeliness and compliance.
• Review charges from impound lots and repair shops to ensure compliance with state and local laws.
• Manage the repossession process for lenders and communicate with client representatives.
• Proactively monitor accounts and address issues as they arise.
• Document all account activity clearly in the system of record and respond to inquiries.

Skills

G-Suite

MS Office

Communication

Negotiation

Attention to detail

Multi-tasking

Attendance

Phone skills

Education

High School Diploma or equivalent

Tools

G-Suite

MS Office

Job description

Motorola Solutions is hiring an Impound Coordinator for a hybrid role in Dallas, TX. The position focuses on bailing out collateral nationally and coordinating with impound lots, agents, and clients.

Responsibilities include maintaining customer service, updating accounts, and clear communication throughout each account lifecycle. The role requires strong G-Suite/MS Office skills, excellent phone etiquette, and attention to detail.