Post Vehicle Recovery Administrative Assistant - Remote

Motorola Solutions; United States; Remote; USD 42,000 - 44,000; Full time

Job summary

Motorola Solutions is seeking a detail oriented Post Recovery Administrative Assistant for a fully remote role. You will handle assignments, process service completions, and release lender assets after service execution, coordinating with banks and field agents.

This is an office-focused role that emphasizes accuracy, communication, and multi-system navigation. Ideal candidates have at least 2 years of customer service experience, strong typing (40 wpm), and proficiency with Microsoft Office and

Qualifications

• Minimum 2 years of customer service experience.
• High School Diploma or GED required; legal work in the U.S.
• Remote work experience is required; strong computer skills and internet savvy.

Responsibilities

• Process assignments, service completions, and release of lender assets.
• Communicate with banks and field agents to coordinate recoveries.
• Manage multiple systems and tabs across screens with accuracy.
• Maintain excellent customer service and professional communication.

Skills

Customer service

Multitasking

Communication

Data entry

Internet savvy

Independent work

40 wpm

Remote work experience

Education

High School Diploma or GED

Tools

CRM systems

Microsoft Office

Google Suite

Databases

Typing speed 40 wpm

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Secure Collateral Management is a repossession forwarding division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.

Job Description

NOTE: This position is fully remote so candidates can reside anywhere in the U.S.

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Post Recovery Administrative Assistant to join our team. This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills. This is solely an office position and not a remote position.

• Must be able to work full-time, M-F 9-6CST
• Remote work experience is required
• High multi-tasking environment
• Experience handling escalations
• Work within multiple systems
• Utilize client/lender databases, if applies, to execute specific lender requirements.
• Work in upwards of 15 different tabs between multiple screens
• Excellent customer service and communication skills
• Ability to work independently as well as within a team
• Seeking candidate with strong computer skills and internet savvy
• Follow through and ownership of work to completion required.
• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum

Highly Preferred

• 1 Year of experience in the Repossession industry

Target Base Salary Range - $41,600 to $43,680 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• Minimum 2 years customer service experience
• High School Diploma or G.E.D.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements
None

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.