Hybrid Implementation Manager - Client Transitions

ADP, Inc.; Dallas (TX); Hybrid; USD 62,810,000 - 117,110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Short- and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP, Inc. is hiring an Implementation Project Manager I/Implementation Specialist in a hybrid role (office 3 days per week, home 2 days per week).

You will be the key client owner and single point of contact for managing the entire implementation and/or merger from sale through transition to ongoing Client Services. Responsibilities include coordinating multiple internal departments, guiding clients through the implementation process, and communicating status with clients and internal teams to

Qualifications

• Bachelor's Degree or Equivalent in Education & Experience.
• 1-3 Years of directly related experience.

Responsibilities

• Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion.
• Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client.
• Assist client with prior recordkeeper notification and obtaining a liquidation date.
• Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
• Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments.
• Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.

Skills

Strong oral and written communication

Overtime willingness

Education

Bachelor's Degree or Equivalent in Education & Experience

Job description

ADP, Inc. is hiring an Implementation Project Manager I/Implementation Specialist in a hybrid role (office 3 days per week, home 2 days per week).

You will be the key client owner and single point of contact for managing the entire implementation and/or merger from sale through transition to ongoing Client Services. Responsibilities include coordinating multiple internal departments, guiding clients through the implementation process, and communicating status with clients and internal teams to