Hybrid Immigrant Case Manager for Resettlement & Support

World Relief; High Point (NC); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Employee discount program

Job summary

World Relief in the United States is seeking a Case Manager to provide case management for newly arrived immigrants under the PIR program and for vulnerable immigrants under the PC program. This is a hybrid role—4 days in office, 1 day from home.

The position requires coordinating housing, benefits, health assessments, school enrollment, and wrap-around services for clients while maintaining compliance and documentation.

Qualifications

• Experience in case management, health education, or related fields.
• Refugee or vulnerable population experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Conduct airport pickups and warmly welcome newly arrived immigrant households.
• Coordinate housing placements and full home setups.
• Assist clients with filing for Social Security cards, state IDs, and eligible benefits.
• Schedule and coordinate refugee health assessments with local health departments.
• Facilitate school enrollment and orientation for school-aged children.
• Screen clients and refer to specialized internal programs and wrap-around services.
• Maintain thorough documentation to ensure grant and regulatory compliance.
• Collaborate with Programs Manager and volunteers to support client needs.

Skills

Case management

Trauma-informed care

Cultural sensitivity

Verbal & written communication

Fluency in English

Bilingualism (Spanish/Arabic/Swahili)

Cross-cultural experience

Education

Bachelor's degree in Social Work/Public Health/related field

Job description

World Relief in the United States is seeking a Case Manager to provide case management for newly arrived immigrants under the PIR program and for vulnerable immigrants under the PC program. This is a hybrid role—4 days in office, 1 day from home.

The position requires coordinating housing, benefits, health assessments, school enrollment, and wrap-around services for clients while maintaining compliance and documentation.