Hybrid HR Systems & Support Coordinator (Paradox + Workday)

Flynn Group; Independence Township (OH); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement and Savings Plan

Paid Time Off

Tuition Reimbursement

On-Site Fitness Center

Job summary

Flynn Group seeks an HR Shared Services Coordinator to support HR systems, troubleshoot Paradox ATS and Workday HCM, and resolve issues for internal customers. The role emphasizes accuracy, confidentiality, and collaboration with HR and IT stakeholders.

The ideal candidate will have strong organizational skills, excellent communication, and the ability to work independently in a fast-paced environment. Hybrid work with in-office and remote days is offered.

Qualifications

• Excellent verbal and written communication skills.
• Strong judgment and problem-solving ability.
• Ability to prioritize competing priorities and manage time effectively.
• Capable of handling confidential information discretely.

Responsibilities

• Monitor and resolve level 1 HR Tech support tickets.
• Conduct root cause analysis on recurring issues and collaborate with stakeholders.
• Escalate complex issues as needed.
• Create and maintain SOPs related to Paradox and Workday systems.
• Respond to inquiries about Paradox and Workday with troubleshooting support.
• Update alignment changes within Paradox and Workday (unit closings/openings, realignments).
• Assist HR leadership on projects and communicate with end-users to resolve issues.
• Generate reports related to HR metrics.

Skills

Verbal communication

Written communication

Judgment

Problem-solving

Time management

Confidentiality

Team collaboration

Education

Bachelor's degree in HR, business, or related field

Tools

Paradox ATS

Workday HCM

Job description

Flynn Group seeks an HR Shared Services Coordinator to support HR systems, troubleshoot Paradox ATS and Workday HCM, and resolve issues for internal customers. The role emphasizes accuracy, confidentiality, and collaboration with HR and IT stakeholders.

The ideal candidate will have strong organizational skills, excellent communication, and the ability to work independently in a fast-paced environment. Hybrid work with in-office and remote days is offered.