Hybrid HR Services Associate – Frontline Support

MasterBrand, Inc.; Jasper (IN); Hybrid; USD 25,000 - 33,000; Full time

Job summary

MasterBrand Cabinets LLC in Jasper, Indiana is seeking an HR Services Associate who serves as the first point of contact for associates, leaders, and HR through the HR Service Center. You will handle pay & time, leave, benefits, retirement, and employee data with accuracy and empathy.

This hybrid role requires on-site presence 2–3 days per week at our Jasper office. You will complete routine HR transactions, escalate when needed, maintain clear case documentation, and protect confidential

Qualifications

• Experience in customer service or HR service delivery.
• Familiarity with HR processes and data handling.
• Ability to research inquiries and escalate when needed.
• Proficiency with Workday or similar HR systems is preferred.

Responsibilities

• Serve as a first point of contact for associates, leaders, and HR via HR Service Center.
• Provide pay & time, leave, benefits, retirement, and employee data support.
• Process routine HR transactions using established procedures.
• Maintain case documentation and escalate when additional expertise is needed.
• Protect confidential information and ensure data accuracy.

Skills

Customer service

Communication

Attention to detail

Multitasking

Data entry

Education

High school diploma or equivalent

Associate degree in HR or related field preferred

Tools

Workday

Microsoft Office

Excel

Job description

MasterBrand Cabinets LLC in Jasper, Indiana is seeking an HR Services Associate who serves as the first point of contact for associates, leaders, and HR through the HR Service Center. You will handle pay & time, leave, benefits, retirement, and employee data with accuracy and empathy.

This hybrid role requires on-site presence 2–3 days per week at our Jasper office. You will complete routine HR transactions, escalate when needed, maintain clear case documentation, and protect confidential