HR Services Associate — Hybrid Support

MasterBrand Cabinets LLC; Jasper (IN); Hybrid; USD 42,000 - 60,000; Full time

Job summary

MasterBrand Cabinets LLC is seeking an HR Services Associate to be the first point of contact for associates and leaders. You will provide timely HR support across pay, time, leave, benefits, retirement, and data processing, handling high-volume transactions with accuracy and confidentiality.

Based in Jasper, Indiana, this hybrid role requires 2–3 days on-site weekly. Prior HR exposure and bilingual English/Spanish abilities are a plus, with opportunities to collaborate across HR processes and

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1+ year of experience in customer service, HR, shared services, payroll, benefits, timekeeping, or related role.
• Strong customer service and communication skills, with the ability to assist associates and leaders clearly, respectfully, and empathetically.
• Ability to research inquiries, reconcile information from multiple sources, and determine escalation needs.
• Ability to multi-task, organize high volume work, meet deadlines, and protect confidential information.
• Experience with HR processes, Workday or another HR system, case management tools, and Microsoft Office, especially Excel.
• Bilingual English and Spanish communication skills are preferred.

Responsibilities

• Serve as a first point of contact for associates, leaders, and HR through various channels.
• Provide routine HR service support (pay, time, leave, benefits, retirement, schedules).
• Process high-volume HR transactions and data uploads per procedures.
• Review reports, audits, and correct discrepancies; follow up on unresolved items.
• Maintain documentation and update stakeholders on next steps and timing.

Skills

Customer service

Communication

Attention to detail

Data entry accuracy

Multitasking

Confidential information handling

Bilingual English/Spanish

Education

High school diploma or equivalent

Associate degree in HR or Business Administration

Tools

Workday

Case management tools

Microsoft Office Excel

Job description

MasterBrand Cabinets LLC is seeking an HR Services Associate to be the first point of contact for associates and leaders. You will provide timely HR support across pay, time, leave, benefits, retirement, and data processing, handling high-volume transactions with accuracy and confidentiality.

Based in Jasper, Indiana, this hybrid role requires 2–3 days on-site weekly. Prior HR exposure and bilingual English/Spanish abilities are a plus, with opportunities to collaborate across HR processes and