Hybrid HR Operations & Shared Services Specialist (Wichita)

Ontic Engineering & Manufacturing; Creedmoor (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ontic is hiring an HR Operations & Shared Services Specialist to deliver responsive, accurate HR support to employees and managers across US locations from Wichita, Kansas. The role blends hands-on site activity with broader HR shared services responsibilities, ensuring timely assistance and a consistent employee experience.

You will handle onboarding, records, benefits and leave administration, HR reporting, and employee inquiries using Workday and our ticketing system.

Qualifications

• Onboard new hires and manage employee records.
• Process benefits and leave administration.
• Maintain accurate HR data in Workday and related systems.

Responsibilities

• Provide first-line HR support to employees and managers via ticketing, email, and onsite interactions.
• Coordinate new-hire onboarding activities and orientation materials.
• Maintain confidential employee records and process Workday transactions.
• Support benefits enrollment, leave tracking, and employee communications.
• Keep HR documentation compliant with policies and audit standards.
• Prepare and validate HR reports and service metrics; identify workflow improvements.
• Collaborate with HR Partners, Talent Acquisition, Payroll, and other stakeholders.

Skills

Customer service

Professional communication

Organizational skills

Attention to detail

Multitasking

Education

Associate or Bachelor's degree in HR/Business

HR certification (desirable)

Tools

Workday HCM

HR ticketing systems

Service‑level reporting

Microsoft Outlook

Excel and Word

Job description

Ontic is hiring an HR Operations & Shared Services Specialist to deliver responsive, accurate HR support to employees and managers across US locations from Wichita, Kansas. The role blends hands-on site activity with broader HR shared services responsibilities, ensuring timely assistance and a consistent employee experience.

You will handle onboarding, records, benefits and leave administration, HR reporting, and employee inquiries using Workday and our ticketing system.