Hybrid HR Admin Assistant for Schools & Systems

Endeavor Schools; Miami (FL); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Endeavor Schools in Miami is seeking an organized HR Administrative Assistant to join our Support Team, helping teachers and leaders across 100+ schools. This role offers a hybrid schedule after training and focuses on accurate HRIS updates, benefits processing, and employee support.

You’ll handle Dayforce tasks, answer questions via Zendesk, assist with verifications, and help with licensing documentation. A high school diploma and 2–3 years of related experience are preferred.

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience in an HR, administrative, or similar support role.
• Proficiency with Microsoft Office and comfort learning HRIS software (Dayforce experience is a plus).
• Strong written and verbal communication skills and a professional, friendly phone presence.
• Sound judgment and discretion with confidential information.

Responsibilities

• Partner with Benefits Analyst to process daily HRIS updates: new hires, terminations, status changes, start dates, manager/role changes, workflows, and benefits transactions.
• Be the go-to for Dayforce support, including password resets, multifactor authentication resets, and login issues for staff across the organization.
• Provide first-level support to employees through Zendesk.
• Assist with tracking FMLA and other leave programs.
• Process and submit employment verifications.
• Guide and process summer change forms for 10/10 and 10/12 staff to prevent overpayments.
• Support Georgia Pre-K staff each year by maintaining contracts, updating profiles, and tracking in Airtable.
• Make sure every HR-critical transaction and email is handled accurately and on time.
• Coordinate meetings, events, and travel for retreats, team trips, and visits from board members, investors, and partners.
• Keep Support Team and school directories up to date and distribute them monthly.
• Provide administrative support to the CEO as needed.
• Answer and route calls on the central phone line.
• Process mail and incoming payments (accounts receivable).

Skills

Communication

Discretion

Time management

Customer service mindset

Education

High school diploma or equivalent

Tools

Dayforce

Zendesk

Airtable

Microsoft Office

Job description

Endeavor Schools in Miami is seeking an organized HR Administrative Assistant to join our Support Team, helping teachers and leaders across 100+ schools. This role offers a hybrid schedule after training and focuses on accurate HRIS updates, benefits processing, and employee support.

You’ll handle Dayforce tasks, answer questions via Zendesk, assist with verifications, and help with licensing documentation. A high school diploma and 2–3 years of related experience are preferred.